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Privacy Policy

PRIVACY POLICY

We take your privacy seriously. We do not use the information you provide to us to learn any more about you other than what is required to meet your orders, to provide you with a better shopping experience, or as other wise detailed in this condition. Any contact details gathered through press or customer enquiries will not be used for marketing purposes unless otherwise requested by the individual. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.


INFORMATION WE MAY COLLECT FROM YOU

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not email you in the future unless you have given us your consent and we will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes: your name, address, phone number, email address, credit/debit card details via the payment provider.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and if we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.


COOKIES

Changes to an European Union directive mean that we are required to ask your permission before storing non-essential cookies on your computer.

A cookie is a small file stored on your computer by a website to give you a unique ID. Cookies help make it easier and faster for you to use our website because it can remember if you have visited the website before and they help us to provide you with information you need about your account details. This website uses cookies to store certain information and to enable the site to work. You can choose not to allow cookies by changing your browser settings, but doing so will prevent the checkout from working and you will not be able to place orders. Other features may also be affected. By continuing to use the site with your current browser settings, you consent to allow this site to use cookies.

Some cookies are removed from your computer when you close your browser. These are called 'session cookies'. Others stay on your computer for longer, until they expire after a fixed time. These are called 'persistent cookies', and can be used to store information between your browsing sessions, such as your preferred settings on a website, or the items that you added to your basket on your last visit.

Cookies that are strictly necessary to carry out actions which you've asked the site to do, such as adding items to your basket and checking out, are excluded from the new law. Without these cookies, the checkout process won't work and you won't be able to buy anything. We can use these cookies without explicitly asking your permission. These cookies are session cookies, and are removed when you leave the site and close your browser.

This website uses cookies to track customer behaviour such as the pages visited on your way through the site, and the rate of basket abandonment. This helps us to improve the site and your browsing experience. This tracking information isn't linked to any of your personal details and doesn't let us identify you as an individual.

If you have any questions or comments about our privacy policy please email us or write to us at  Annie Shrive, 19 Station Road, Cottesbrooke, Northamptonshire, NN6 8PD.